Sales Policy – Dototis

At Dototis, we are committed to providing high-quality, eco-friendly tech accessories while ensuring a seamless and transparent shopping experience. Our Sales Policy outlines the key terms and conditions related to purchasing, payments, shipping, and order modifications to help you shop with confidence.

1. Order Processing & Shipping

All orders at Dototis are processed promptly to ensure timely delivery. Here’s how our process works:

    • Order Processing Time:

      • Orders are processed within 1-2 business days.
      • Orders placed on weekends or holidays will be processed on the next business day.
      • If an item is out of stock or on backorder, we will notify you via email with an estimated shipping date.

    • Shipping Methods & Delivery Time:

      • We offer domestic and international shipping.
      • Delivery times vary based on your location:
        • USA & Canada: 3-7 business days
        • Europe: 5-10 business days
        • Rest of the World: 7-14 business days
      • Expedited shipping options are available at checkout.

    • Shipping Costs & Free Shipping:

      • Shipping costs depend on the weight of the order and destination.
      • Free shipping is available for orders over $50 within the USA.
      • International shipping fees may include customs duties, which are the customer’s responsibility.

2. Payment Methods & Security

We provide multiple payment options to ensure a smooth checkout experience. Dototis accepts:

✅ Credit/Debit Cards – Visa, MasterCard, American Express, Discover
✅ PayPal – Secure transactions with buyer protection
✅ Apple Pay & Google Pay – Fast and easy mobile checkout
✅ Cryptocurrency Payments – Bitcoin, Ethereum, USDT

All payments are securely processed through encrypted gateways to protect your personal and financial information.

3. Order Modifications & Cancellations

We understand that mistakes happen, and you may need to modify or cancel your order.

    • Cancellations:

      • Orders can be canceled within 12 hours of purchase.
      • Once an order has been processed or shipped, it cannot be canceled.

    • Order Modifications:

      • Changes to shipping addresses or product selections can be made within 12 hours.
      • After an order is processed, modifications may not be possible.

4. Customer Support & Assistance

If you have any questions regarding your order, feel free to contact us:

📍 Address: 1214 S Penn Ave, Gonzales, LA 70737, USA
📞 Phone: (302) 335-0297
📧 Email: info@careevis.xyz

Our team is available Monday – Friday, 9 AM – 6 PM (CST) to assist you.

Thank you for shopping at Dototis – where technology meets sustainability! 🌱💚